Terms & Conditions

Last updated: May 2026

Please read these Terms and Conditions carefully before using this website or requesting tutoring services from Bent Oak Online Tutoring. By accessing this website or submitting a tutoring inquiry, you agree to be bound by these terms.

1. Website Use

This website is provided for informational purposes to help prospective students, parents, guardians, and adult learners learn about the tutoring services offered by Bent Oak Online Tutoring. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. The content on this website is provided in good faith and is subject to change without notice. Bent Oak Online Tutoring makes no warranties about the completeness, accuracy, or reliability of any information on this website.

2. Tutoring Services

Bent Oak Online Tutoring provides online tutoring and academic support services by appointment. All tutoring sessions are scheduled directly with the tutor through phone or email contact. Services include but are not limited to: online homework help, subject tutoring, study skills support, test preparation guidance, reading and writing support, math support, adult learning support, and flexible online sessions. All services are provided online via remote session platforms agreed upon at the time of scheduling.

3. Scheduling and Appointments

Tutoring sessions are available by appointment only. Session availability depends on the tutor's schedule and student needs. Scheduling is confirmed through direct communication between the client and Bent Oak Online Tutoring. Clients are responsible for being available at the agreed-upon session time. Late arrivals may result in a shortened session. Cancellations should be communicated as early as possible. Please see our Refund Policy for details on cancellations and missed sessions.

4. Client Responsibility for Accurate Information

Clients are responsible for providing accurate and complete information when submitting tutoring requests, including correct contact information, accurate grade level, subject needs, and scheduling preferences. Inaccurate information may affect our ability to provide appropriate tutoring support or schedule sessions correctly. Bent Oak Online Tutoring is not responsible for scheduling or service issues resulting from inaccurate information provided by the client.

5. No Guaranteed Grades or Test Scores

Bent Oak Online Tutoring does not guarantee any specific academic outcomes, including but not limited to: • Guaranteed grades or grade improvements • Guaranteed test scores or score improvements • Guaranteed college admission outcomes • Guaranteed academic advancement Tutoring results vary based on individual student effort, attendance, subject difficulty, preparation, school requirements, teacher expectations, and each student's unique learning needs. We provide support and guidance — outcomes depend on many factors beyond our control.

6. No Medical or Therapy Services

Bent Oak Online Tutoring does not provide medical services, psychological therapy, special education services, speech therapy, occupational therapy, or any other licensed professional services of a medical or therapeutic nature. If a student requires special education services, learning disability assessments, or therapeutic interventions, we recommend consulting with the student's school or a qualified licensed professional.

7. No Licensed Teaching Credentials Claimed

Bent Oak Online Tutoring does not claim licensed teaching credentials, state teaching certification, special education certification, or any other professional certification unless specifically and explicitly stated. Tutoring services are provided as academic support and are not a substitute for certified educational instruction.

8. Intellectual Property

All content on this website, including text, design, and organization, is the property of Bent Oak Online Tutoring. You may not reproduce, distribute, or use any content from this website without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Bent Oak Online Tutoring shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or tutoring services. In no event shall Bent Oak Online Tutoring's total liability exceed the amount paid by the client for the specific tutoring session(s) at issue. This limitation applies regardless of the form of action and whether based on contract, tort, negligence, or otherwise.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California. Any disputes arising under these terms shall be resolved in the appropriate courts of Orange County, California.

11. Changes to These Terms

Bent Oak Online Tutoring reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of this website or tutoring services after changes are posted constitutes acceptance of the updated terms.

12. Contact

Questions about these Terms and Conditions may be directed to: Bent Oak Online Tutoring 2 Bent Oak, Coto De Caza, CA 92679-5218 Phone: 949-402-7969 Email: Jadina49Perz@outlook.com